Axon is a virtual PBX designed to manage calls within a business or call center environment. It is installed on a Windows Server and connects to phone lines and extensions using VoIP. The software routes all calls within a business and offers all the normal features of a PBX such as allowing internal or external calls and more advanced call queuing for call center applications.

Axon can also be used in conjunction with other telephony software made by us including IMS On-Hold Messages System, VRS Voice Recording System, the IVM Call Attendant, IVR and Voice Mail Software and the Express Talk Internet Phone.

This software is designed to be very easy and intuitive to use. Within minutes you will be able to set up the software and start making phone calls. A full list of features follow below but a quick way to try it out is to download and install now. You don't need to purchase the Axon trial, and it only takes a couple of minutes to complete the process (click here to install the full Axon trial).

There is the option to purchase the Axon Business Edition or Enterprise Edition. Axon Business Edition allows up to 20 extensions and 3 external lines. Axon Enterprise Edition has no limitation on the number of extensions and external lines installed. To view pricing or to purchase Axon Business Edition or Axon Enterprise Edition please see Purchase Axon Plus Edition.

Features

• Manages telephone calls within a business.
• All routing of calls is digital over the computer network (or even a wireless network).
• Unlimited number of extensions or external lines.
• Supports all the standard PBX features like call transfer, hold, and record.
• Includes a call queue sequencer with voice prompting and on-hold messages player (links to the IMS On-Hold Messages Player).
• Uses the open SIP standard for signalling (RFC 3261) so it works with the broad range of SIP compatible phones and other devices.
• Works with hardware type VoIP extensions which just plug into the LAN (e.g., Grandstream, Sipura etc.).
• Works with computer based softphones (e.g., the Express Talk Softphone) where you make calls through your computer.
• Works with USB phones plugged into your computer.
• Links directly to VoIP services for your external lines (with cheaper calls). See Recommended VoIP Gateways for more information.
• If no VoIP services are available can also link to ordinary external lines with FXO adapters.
• Automatic "one-click" installer to set up the PBX in just minutes. Does not require detailed technical setup.
• All configuration such as adding extensions is done using a web-like control panel through your internet browser so it can be done remotely.

System Requirements

Computer or Server

• Windows 2000/XP/2003/Vista/2008/7
• Computer network (any IP network)
• Broadband Internet Connection (for external VoIP lines)

Extensions

• SIP Standard VoIP (RFC 2543 or RFC 3261)
• Must support symmetric UDP signalling and audio with reINVITEs

Typically extensions are either VoIP phones, computer based softphones or hybrid softphone with USB phone combinations. For testing, before you buy VoIP phones, we recommend you use the Express Talk Softphone.

External Lines

• VoIP Lines **
  • SIP Standard VoIP (RFC 2543 or RFC 3261)
  • Must provide SIP proxy server, username and password
  • See Recommended Sip Gateway Telco List
• Traditional Analog Lines
  • SIP based FXO adapter for each line
  • SIP Standard VoIP (RFC 2543 or RFC 3261)

** Unless you have existing lines, the preferred option will always be VoIP lines. Companies offer VoIP numbers in almost all cities of developed countries these days. They are better quality, cheaper and you don't require any special hardware because calls are routed over the internet.