BroadCam converts each imported video into 2 formats with 2 quality levels. So there will be four files for each video: High quality Flash, Low quality Flash, High quality MP4 and Low quality MP4.

On this page you can check the status of all the video files.

• If a video has a green icon, that means all formats and quality levels are available.
• If a video has an orange icon, that means some formats and/or quality levels are missing. Users connect to BroadCam may not be able to view the video stream, or can not switch between quality levels.
  • In this case, you should import file again to generate all required formats and quality levels.
• If a video has a red icon, that means an unsupported video format is found, and all required formats and quality levels are missing. So user can not view the video.
  • In this case, you should remove the unsupported video from the "Pre-Recorded Video Files" list.