Every time you process a refund for a transaction, Copper records the refunded transaction in its database. At any time, you can view past refunded transactions regardless of the date on which they occurred. To view a previously refunded transaction: - Click on the View button on the main window toolbar.
- Select the Refunds item from the popup menu to open the Refunded Transactions List.
- Click within the Refunded Transactions List to select a refunded transaction you wish to view.
- Click on the View button on the toolbar of the Refunded Transactions List window.
Only the salesperson with administrative privilege can delete a transaction from the refunded transaction list.
This window also gives you the option to preview or print the refunded transactions list, or delete a transaction.