The Express Accounts Refund window allows you to apply a refund on the selected payment. In payments list dialog, select a payment, click "Payments" in menu bar and select Refund.

Customer Refund

Date:

Enter the date the refund for the refund

Customer:

Select the customer from the drop-menu, or enter a new customer using the customer button to the right of the drop-menu.

Amount:

If you selected a customer, this field will automatically fill with the customer's account balance. If the payment does not match this number, enter the exact amount paid.

Method:

Select how the refund was made.

Reference Number:

Enter the reference number. Leave this field blank if you charge by credit card online; the reference number will generate automatically after success. If you do not charge by credit card, entering a reference number is optional, but can help you keep soft references between refunds and invoices.

Record:

Click on this button to Record the payment. To select the action (Record and Print) click on the pull down list.