Customer Refund
Date:
Enter the date the refund for the refund
Customer:
Select the customer from the drop-menu, or enter a new customer using the customer button to the right of the drop-menu.
Amount:
If you selected a customer, this field will automatically fill with the customer's account balance. If the payment does not match this number, enter the exact amount paid.
Method:
Select how the refund was made.
Reference Number:
Enter the reference number. Leave this field blank if you charge by credit card online; the reference number will generate automatically after success. If you do not charge by credit card, entering a reference number is optional, but can help you keep soft references between refunds and invoices.
Record:
Click on this button to Record the payment. To select the action (Record and Print) click on the pull down list.