Screen References - Refunds and Returns

The Refunds and Returns Dialog. Refunds can be paid to the customers with a negative balance. To adjust the balance of the customers with a positive balance, the options are: a) edit an existing customer's invoice, b) issue a credit note for the customer.

Select Customer

The list of customers. Only the customers with invoices in the last 12 months are listed.

Adjust Invoice

Edit the invoices for the selected customer.

Issue Credit Note

Issue Credit Note for the selected customer.

Pay the Customer Refund

Open new refund window and set the amount to refund the customer.