Out-Going Message (Default Answering OGM)

This is the default OGM that is used to answer calls. You can select the OGM using the pull down list.

The default OGM can be overridden by the AutoHours Settings and the Line Settings.

If the OGM you want to select does not appear in the pull down list, go to the OGM Properties and make sure "List as answer OGM" is selected.

You can right click on this pull down list to access the OGM menu.

Turn off Answering

Use this check to box to turn Off IVM. Untick to turn on.

This setting can be overridden by the AutoHours option and the OGM Properties for the answering OGM.

You can also Turn IVM On and Off from the Application from the OGM menu or the shortcuts Ctrl+O and Ctrl+F for On and Off respectively.

Email Settings

Click this button to set the email properties for all mailboxes with email delivery of voicemail messages

See Email Settings for more information.

Answer Mode

Answer calls after fixed number of rings

Enter the number of rings to wait before IVM answers a call.

Tollsaver

If Tollsaver is enabled; IVM will wait an additional 2 rings before answering if there are no new incoming messages. If there are new incoming-messages, IVM will answer at the standard number of rings. When using remote access you can use this feature so you will not pay for a call when there are no new messages if you hang-up before the call is answered.

Tollsaver Mailbox

If Tollsaver is enabled you can either use it to check for messages in any mailbox or for a single mailbox. By selecting the single mailbox option the Tollsaver will only apply if there are new messages in that mailbox. The selected mailbox can either be based on the caller ID or set to a specific mailbox if necessary.

Always be sure to save your changes with "Save Changes" button at the bottom of the page.