• Top listview contains the list of past transactions. The list can be filtered by selecting the time period by using the pool-down-list control, or by selecting custom start and end dates. Click on a transaction to select it and populate the bottom listview.
• Bottom listview contains the list of items from the selected transaction. Select items to be refunded by checking the checkboxes next to each item row, and click Refund Selected to continue processing the selected items for refunds. Coupon item from a selected transaction is always added even if it is left unselected.

Note that Copper can only process items from one transaction at a time for refunds.