VideoPad Support

VideoPad Video Editor Technical Support

After-download technical and related problems

Video Tutorials

• VideoPad Interface for VideoPad v6.01
• Adding Media
• Add Media from your Phone
• Record Video from Your Camcorder
• Add Audio to Your Movie
• Add Text to Videos
• How to Add Subtitles
• How to Merge Videos
• Using the NCH Sound Effect Library
• How to Add Music to Videos
• Editing Your Video
• How to Increase Audio Volume
• How to Remove Audio from Videos
• How to Remove Noise from Audio
• How to Trim Videos
• How to Crop Videos
• How to Split Video
• How to Change Clip Speed
• How to Flip a Video
• 360 Degree Video Editing with VideoPad v6.01
• How to Add Effects
• How to Add a Zoom Effect
• Using Pan and Zoom for a Ken Burns Effect
• Adding Transitions
• Using the Animation Editor
• Add a Logo or Watermark to Your Video
• How to Blur Part of a Video
• Add a Background to a Green Screen Video
• Taking a Snapshot
• How to Stabilize a Video
• How to Make a Movie Intro
• How to Rotate Your Video
• How To Edit Video Audio
• Add Automatic Subtitles with AI
• Editing Video Using the Transcript Editor Tool
• Saving and Exporting Your Movie
• Upload to YouTube
• How to Save as MP4

360 Video

• How can i use 360 degree video?
• How can i view my 360 degree videos in VideoPad?
• What is 360 degree video?
• When I add text or image overlays, they look curved around my footage, what gives?

How to...

• Can I add subtitles using VideoPad?
• Can I add text to my videos?
• Can I extract the audio from the video as a separate file to edit?
• Can I use VideoPad to rotate video clips?
• How can I make a backup of my VideoPad project?
• How can I speed up the export of my video?
• How do I add or adjust video effects?
• How do I censor or pixelate an area of a video with VideoPad?
• How do I select the correct resolution for the video output?
• How do I use Green Screen?
• How to remove a transition in VideoPad?
• Video Editing for YouTube
• When I convert my project to a DVD or AVI many of the pictures drop out.
• Will your program allow us to substitute background images (jpg) in our videos?

General Support Questions

• All my videos are .vpj and I cannot play them outside VideoPad.
• DirectX is not supported
• Exported WMV video slows down
• I cannot upload movies to YouTube
• MPEG video is choppy
• Preview playback is slow and shows 'Buffering' message
• VideoPad crashes
• VideoPad crashes when browsing for files
• VirtualDub effect plugin crashes
• Why is VideoPad working slow? Is there a way to clear cache files?

VideoPad for Android

• My video is upside down

Purchase or Registration Problems Professional

• Registration code has not been received
• Registration code is not accepted on first installation
• Registration code not accepted after software reinstallation
• Requests for refunds and returns
• More purchase, registration or related problems...

See also:

• The Help manual
• Frequently Asked Questions (for all pre-download, features and sales questions)
• Problems when Purchasing or Attempting to Register
• Report a Bug or Defect
• New Feature Suggestions or Feedback
• VideoPad Video Editor Forum
• None of the above answers my question. Contact Technical Support...