The System Settings tab allows configuration of a number of general settings including voice network, mail, email, logging, and recording options.

Dialer Settings

Enable Agent Server - If you would like to use Axon Agent to place automated calls using dialing lists managed by Axon, then you must enable the Agent Server. For an explanation of how the Axon Dialer works, see the Dialer Overview.

Agent Server Port - This is the TCP port that will be used for clients (Axon Agent) connecting to the Axon Dialer. The default port is 90.

Network Settings

By default Axon's network settings should work for most installations, but if you need a special network configuration you can make changes to the settings from the System Settings tab of the weblet. You can also manage the IP Blacklist from this location. To learn more about configuring these settings see Network Settings.

Email Settings

Axon can send email notifications for items like voicemails or service errors. In order to do this you must configure your Email Settings. To learn more about configuring email settings see Email Settings.

Voicemail Settings

Axon has an internal voicemail recorder that can answer calls and take messages. To learn more about configuring these settings see Voicemail Settings.

Auto-Attendant Settings

Axon also has a built in automated call attendant that can answer calls and route them to an extension. For more information on this functionality and how to configure it, see Auto-Attendant Settings.

Logging Settings

Axon automatically logs call history and any displayed log messages. It can also optionally log SIP and RTP packets (for troubleshooting) and can store call information in an ODBC database as well. For more information on configuring logs see Logging Settings.

Recorder Settings

Axon can record calls when used with the VRS Recording System. For more information on configuring recordings see Recorder Settings.